Customer Service, E By Lucas Features How To Topics For The Customer Service Professional It Covers The Concepts And Skills Needed For Success In Business Careers, Including Listening Techniques, Verbal And Nonverbal Communication, And Use Of Technology Emphasis Is Given To Dealing With Customer Service Problems And How To Handle Conflicts And Stress Insights And Tips Are Also Provided For Customer Service Supervisory Personnel
Is a well-known author, some of his books are a fascination for readers like in the Customer Service Skills for Success book, this is one of the most wanted Robert W. Lucas author readers around the world.
- 294 pages
- Customer Service Skills for Success
- Robert W. Lucas
- 06 May 2017 Robert W. Lucas